Over the past 30 years in the amusement ride hire business, our sales team has been asked hundreds of questions. Here's the answers to the most popular queries we have received:
Plenty! Jubilee Entertainment commenced operations in 1996. Since that time, we have personally attended over 1,300 School Fetes, Fairs and Festivals. Management knows the amusement industry inside-out, and can assist organisers in all aspects of special-event co-ordination including access, layout, area and power requirements, entertainment, advertising and safety.
Of course! We have many clients who have been dealing exclusively with Jubilee for over 25 years. Our sales team can provide a list of regular clients based in your area who will be more than happy to confirm the quality of our service.
Yes, we are 100% compliant with all WHS requirements and regulations including:
Yes, Log Books can be viewed online via our WHS website prior to the event. Otherwise, the Log Books can be physically inspected on the day of the event before the attractions begin operations.
We attend all types of private and community special events including festivals, fairs, school fetes, company fun days, corporate promotions and private parties.
Our area of service includes areas of SE Qld and Northern NSW. We travel as far as Noosa to the north, Toowoomba to the west and down to Ballina in the Northern Rivers region of NSW.
Whether you are after some family fun or high-thrill excitement, we have something for everyone at Jubilee. Please check our amusement rides for hire list here. Other attractions not listed may be sourced via associated amusement ride operators and sub-contractors.
Yes, though availability depends on the date of your event. Over the past 30 years of operation, we have built up a large list of regular clients who book us on the same weekend each year. Most other reputable amusement ride operators servicing SE Qld have similar regular clients, so quality rides and attractions may be difficult to source during the busy periods - especially the Spring Fair season of August-October. We suggest booking as early as possible to avoid disappointment.
Smaller events are best held either on a Friday evening, or during the the off-peak period.
This depends on what month of the year your event is being held. During the warmer months of September - March, the days can be hot, so most events are twilight themed running from early/mid afternoon to early evening. From April to August, the weather is cooler, so daytime events are more common, though we still attend the odd evening Winter Fair.
The majority of amusement ride bookings are contracted on a Flat-rate hire basis i.e the client pays a set fee to hire the attractions fully supervised for a certain time period - usually 4-5 hours.
Alternately, at large ticketed events, we may be able to provide the attractions on a no-cost Share of Sales (tickets & wristbands) basis. Most Share of Sales contracts are customised depending on the size of attendance and quantity of equipment supplied.
Events vary in terms of distance of transport, attractions required, area availablity and the number of guests in attendance. We can provide a specific quote to suit your entertainment requirements.
Yes, all inflatable and mechanical amusement devices have restrictions as specified by their manufacturers, which ensure the safety of all participants. These restrictions can be seen in the specifications section on each ride's page of this website.
Yes, though we only supply Fun Food equipment (Fairy Floss, Snow Cone and Popcorn machines) with amusement rides as a package. We don't provide Fun Food equipment alone. The same applies to Sideshow Games, which are available for hire when booked with amusement rides.
Yes, we transport, set up and provide all instructions/training for the client's volunteers to operate. We can also supply staff to operate the Fun Food equipment and Games if required, at an additional cost.
This depends on a number of factors, including the type of event you are organising, the size of the crowd present, the ages of the children present, the area available, access and your budget. Ideally, there should be enough attractions present to provide entertainment for all ages, with queuing times of no more than 20 minutes
Simply submit an enquiry form via our contact page supplying details about your event including event type, date, location and a list of attraction that you are interested in hiring. Our sales team will check the booking calendar to confirm availaibility, then get back to you with an obligation-free quote.
Normally, quoting takes no more than 48 hours. If we have an event pencilled in for your date, it may take 4-5 days for us to confirm whether the client wishes to proceed with a booking. We'll keep you updated on the progress.
Our all-inclusive hire rates apply to event bookings in our standard operating area (Brisbane, Ipswich and Gold Coast) and include:
Please note: major rides (Dodgem Cars, Round Up, Miami Trip, Sizzler, Storm, Whirlwind, Bat Tower etc) are provided with a three-phase generator as part of the quoted price. If no major ride is booked, a generator hire fee may apply for smaller rides and inflatables if a suitable power supply is not available onsite.
Please note: travelling fees apply to events located outside of our standard operating area due to addition transport and wage costs. These areas include Ipswich-Toowoomba to the west, and Caboolture - Noosa to the north.
Please advise asap once the quote has been accepted. We'll forward a Booking Form, invoice for a 20% deposit, and copy of our Terms and Conditions. The balance of payment will be due 24 hours prior to the date of the event.
Management recommends all large semi-trailered rides be set up in car parks or laneways where possible. This reduces the risk of serious damage to grounds and sprinkling systems of parks/ovals by heavy vehicles.
The total weight of The Dodgems Car semi trailer and truck is 40+ tonne. Providing the ground is dry and firm, the amount of damage done by vehicles like this will be minimal. Our drivers do their best to reduce damage by not taking sharp turns and avoiding the skewing of wheels
If the ground is soft and damp, or rain is forecast on the day, there is potential for considerable damage, vehicles becoming bogged etc. This can become a serious problem and expensive to rectify.
Please ask the venue ground staff to turn off all oval sprinklers for the week before the event.
Over the years, weather forecasting has become increasingly accurate. Most organisation proceed with their booking if site conditions are good, and no more than 1-5mm of rain is forecast on the day of the event.
Proceeding with ride hire when adverse weather is forecast such as 5-10mm or more of rain, is very risky. Firstly, there's a possibility that ride operating time will be greatly reduced. And secondly, there's potential damage to soft/wet grounds by vehicles.
If the grounds are too wet/soft for vehicle access due to previous rain, or adverse weather is forecast on the day, organisers postpone their event, with the deposit transferred to another date that year.
If adverse weather would have prevented us from operating at any other potential event bookings in the area, we can credit your organisation for all monies paid towards your next event, providing our vehicles have not left the depot and are enroute to the event.
If the weather is acceptable on the day of the event, though grounds are too soft/damp for us to access, and no other areas such as car parks or driveways are available, we reserve the right to withhold the deposit as a cancellation fee, as we could have attended other events with our equipment.
Yes, we recommend site inspections if we have not been to the venue before or site conditions have changed since our last booking. We inspect sites to confirm:
At some venues, organisers may need to ensure that vehicles are not parked either side of, or opposite the entry gate. There may also be trees with low limbs that need trimming.
If access to the park/oval is via a car park, sections of the car park may need to be cleared for large vehicle access. If set up is in the car park itself, this will need to be completely clear of vehicles at bump in.
At smaller bookings where 2-3 rides are included, we tend to bump in 3-4 hours prior to commencement. This gives us time to:
At larger event where 4+ rides are contracted, including major attractions, we bump in the day before if possible - preferably early in the morning. With all attractions fully set up and operational the day before, we return two hours prior to commencement on the day of the event for final preparations.
Pack up takes somewhere between 2-4 hours pending on the number and size of the rides booked. We normally bump out shortly after pack up. On accassion, particularly at large events, rides may be left over night at the venue and picked up the following day - with prior arrangement with the client.
Yes, high-resolution Ride Images are available from our Downloads page. These images may be usede for general advertising, flyers, posters, website, Facebook etc. A Password is required to access the images.
All amusement rides and attractions will be fully supervised by our trained staff during operations.
At least one of the business owners will also be present from bump in to bump out co-ordinating complete set up, pack up and all operations.
The area requirement for each amusement device is listed on the ride's specification page on this website. Space is required at the front of each attraction for queuing. Please see our See our specifications page for further details.
We strongly recommend that each event organiser sends us a copy of their site plan before the plan is confirmed and goes to print. Certain rides need to be positioned next to others, as they share power supplies. Our sales team can put together a ride layout plan on a Google Earth image of the site. All we need are the boundaries of the ride area.
No. Firstly as inflatables are not designed for adult use, and secondly, our insurance policy does not cover the use of inflatables by adults. The maximum age of guests permitted on our large inflatable amusement devices is 15 years with a maximum weight of 75kgs.
Amusement rides continue to operate during a light, passing shower. We stop operating the attractions when there's steady drizzle, light rain, thunder or lightning. Once the wet weather clears, the equipment is towel dried, then operations re-commence. Not only is wet weather a safety issue, no parent wants their children exposed to damp conditions for an extended period of time.
The only attraction that can operate in wet conditions, is the Dodgem Cars, which are protected by an all-weather roof/tarp.
Yes, as adverse weather creates certain safety issues:
Not only does adverse weather present safety risks to the rides, the conditions are extremely unpleasant for the guests and our staff. Operations may re-commence once the conditions improve.
When booked for regular events, we pencil the client in for the corresponding date the following year, or in two years for bi-annual events. We will then get in touch if our sales team does not hear from you, and another enquiry comes in for your date.
